SHIPPING & DELIVERY TERMS

This Shipping & Delivery Policy is part of our Terms of Use ("Terms") and should be therefore read alongside our main Terms: Terms of use

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.

DIFFERENT MODE OF SHIPPING

1. We offer various shipping options. Our shipping options are undertaken by third party service providers; however, we are responsible for ensuring the shipping is undertaken for shipping undertaken by the sellers through us. In the event shipping is undertaken by sellers, then Thara Cart will not be responsible for the same.

2. All orders are processed within 2 to 7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

3. Shipping Rates and Estimates: Shipping charges will be calculated at checkout and vary based on Local, Regional, National, SP1, and SP2 Zone classifications, as determined by each seller's policies.

4. All times and dates given for delivery of the products are given in good faith but are estimates only. We do not offer international shipping nor to Restricted regions and to non-serviceable pin codes. 
    
    Thara cart's estimated delivery times are subject to change due to:

• Unforeseen circumstances
• Weather conditions
• Traffic congestion
• Logistics issues
• Destination location

                Estimated Delivery Time B2C:

• Metro cities: 3-5 business days
• Non-metro cities: 5-7 business days
• Remote areas: 7-10 business days

5. Thara Cart is not liable for delays or failures in delivery due to third-party logistics providers. We reserve the right to cancel or reschedule deliveries due to unforeseen circumstances.

6. Delivery times may vary for orders placed during sales, festivals, or special events

7. If delivery is delayed for any reason, we will let you know as soon as possible and will advise you of a revised estimated date for delivery.

8. Tracking Information: You will receive tracking updates via email/SMS.

9. Delivery Inquiries: Submit a ticket via Help Desk for delivery inquiries.

II. B2B SHIPPING

•  Shipping Charges and Delivery Dates: Shipping charges will be determined based on the volumetric weight or actual weight of the product. Shipping charges are determined and collected by the seller, varying according to each individual seller's policies and Zones.

• Estimated Delivery Times B2B: 7-12 business days. The estimated delivery date provided for your package is an expected date and may be subject to change. This estimate is provided by our logistics partner.

• Thara cart's estimated delivery times are subject to change due to:
  Unforeseen circumstances, Weather conditions, Traffic congestion, Logistics issues, Destination location.

• The dispatch date for your order is established by the seller, and please note that dispatch times can vary between sellers, ranging from 2 to 7 days depending on stock availability and potential delays.

• For any inquiries related to returns, please review our Return & Cancellation Policy.

• B2B Cancellation Terms: B2B orders are generally non-cancellable once confirmed.
•  Cancellation Fee: If a cancellation request is submitted more than 24 hours after the purchase, a cancellation fee will be applied.
•  Cancellation After Dispatch: If a cancellation request is made after the order has been shipped, the cancellation will only be processed if the freight charges incurred by the seller for the consignment are deducted from the refund. This will result in a partial refund.

If you have any further questions or comments, you may contact us by:

Email: support@tharacart.com