PRIVACY POLICY

 

We, Thara Cart India Private Limited (“Company”, “we”, “us', or 'our'), a private limited company incorporated under the Companies Act, 2013 with our registered office at THARA CART INDIA PRIVATE LIMITED HNO-8,G2-523/16,GROUND FLOOR,RAINBOW ARCADE GOLCONDA TOLI CHOWKI HYDERABAD-500008 TELANGANA, is the owner and operator of the website www.tharacart.com ("Website") the mobile application Thara Cart Marketplace (the 'App') collectively referred to as the “Thara Cart Platform” .

We are an ecommerce market place provider providing marketplace services known as Thara Cart Services, as fully provided here. When you use Thara Cart platform or avail the Thara Cart Services you generate and contribute various information. This policy herein, describes the manner and mode in which we might collect, store, use, and/or share your information when you use Thara Cart services or access the Thara Cart platform.

This Policy is provided in compliance of the information technology (reasonable security practices and procedures rules, 2011). Please note that, in the event you are not agreeing to the manner in which information is accessed or used, you may discontinue your access of Thara Cart Platform. or while availing Thara Cart Services. 

  1. TYPE OF INFORMATION

    1. We had already mentioned that various classes of information are generated during your use or access of Thara Cart platform and Thara Cart Services, we have categorised the information for your convenience

          

  1. Registration Information- As per the terms of services, your fully use of Thara Cart Services or access of Thara Cart platform is subject to your registration with our platform. To complete the registration formalities, you are required to voluntarily give us personal information such as name, email, birth date, age, phone number and address and such other information for ensuring the delivery of services in an efficient manner. We assure you that these information’s would be displayed to the public only to the extent that you agree to publish Based on the services you avail, we might be legally mandated to collect certain other information such as Aadhar Details/PAN/Voter Id/Driving license and may be educational details etc.

 

  1. Technical Information: When you use or access the Thara Cart Service or Thara Cart Platform we may collect certain technical information about your computer, tablet or mobile phone. This may include the device information, Internet Protocol address, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in our log files to analyze the trends, administer the website etc.

 

  1. Third Party Information-If you sign in to your Thara Cart Platform through third-party sites like Google, Apple or social media like Facebook, Twitter or third party platforms, you agree to give us on-going access to your personal information on such sites (e.g., your public profile, friend list, accounts you follow or who follow you, your email address, birthday, work history, education history, interests, current city, and video viewing). We may receive certain information about you which is stored on social media sites if users of those sites give us access to their profiles and you are one of their friends or connections, depending upon your settings on those sites.

 

  1. Usage Information: Your Access and use of Thara Cart Platform and Thara Cart Services would result in formation of information about your location, your preferences in availing the Thara Cart Services or Thara Cart Platform  and your participation in any promotion sponsored by us,   or information you provide as a comment , you provide to the public though the  Thara Cart Services or Thara Cart Platform .

 

  1. Miscellaneous Information - Some information is collected which will not be disclosed (except where we are legally mandated) but for your user experience with Thara Cart Services or Thara Cart Platform such as the calls that we make to you or you make to us, surveys that you complete through the Thara Cart Services or Thara Cart Platform or based on our request etc.  We will also collect Service history and other personal details or photographs or audio and visual messages that you shared. As for delivered status and service call information (length of the call, missed calls etc.), we believe they are important for other users and therefore cannot be cancelled.

 

  1. Financial Information : As you know, while availing  Thara Cart Services or Thara Cart Platform , you are required to make payments and undertake financial transactions, we may collect , depending on the services various information which relates to your Bank Account , Credit Card details , Tax, account number, sort code, online banking PIN, PAN, Transaction Authentication Number “TAN” and password, available balance and transaction history of your bank account), ITR, TAX certificates or any other income documents or financial documents. Financial details (e.g. income, expenses and/or credit history may be collected. All payment data is stored by Razor Pay. You may find their privacy notice link(s) here: https://razorpay.com/privacy/ .

  1. STORAGE OF INFORMATION

    1. All information collected are stored and processed only in India and we use third party services to store the information. All information is stored in accordance with RBI circular of the Storage of Payment System Data dated 6th April 2018.

 

  1. We implement measures designed to protect your personal information from accidental loss or unauthorized access, use, alteration or disclosure.

 

  1. However, we urge you to protect your user information and password and to be careful about giving out information in to third parties. Unfortunately, transmitting information via the internet and mobile platforms is not completely secured . Any transmission of personal information is at your own risk, and we are not responsible for circumvention of any privacy settings or security measures we provide.

  1. COOKIES AND USE

    1. A cookie is a small text file that is stored on your computer that enables us to recognize you (for example, as a registered user) when you visit our website, store your preferences and settings, enhance your experience by delivering content and advertising specific to your interests, perform research and analytics, track your use of our Services, and assist with security and administrative functions. Cookies may be persistent or stored only during an individual session.

    2. To understand more about cookies, click here https://www.aboutcookies.org. A pixel tag (also called a web beacon or clear GIF) is a tiny graphic with a unique identifier, embedded invisibly on a webpage (or an online ad or email), and is used to count or track things like activity on a webpage or ad impressions or clicks, as well as to access cookies stored on users' computers.

    3. We, and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, "flash cookies" and similar files or technologies to collect and store information in respect to your use of the Services and third-party websites. We use pixel tags to measure the popularity of our various pages, features and services. We also may include web beacons in e-mail messages or newsletters to determine whether the message has been opened and for other analytics.

    4. Most browsers are set to automatically allow cookies. Please note it may be possible to disable some (but not all) cookies through your device or browser settings, but doing so may interfere with certain functionality on the Services. Major browsers provide users with various options when it comes to cookies. Users can usually set their browsers to block all third-party cookies (which are those set by third-party companies collecting information on websites operated by other companies), block all cookies (including first-party cookies such as the ones Thara Cart uses to collect search activity information about its users), or block specific cookies. To modify your cookie settings, please visit your browser's help settings. You will need to opt out on each browser and each device you use to access the Services. Flash cookies operate differently than browser cookies and cannot be removed or blocked via web browser settings. By using our Services with your browser set to accept cookies you are consenting to our use of cookies in the manner described in this section.

    5. Third parties whose products or services are accessible or advertised through the Services, including social media services, may also use cookies or similar tools, and we advise you to check their privacy policies for information about their cookies and other practices. We do not control the practices of such partners and their privacy policies govern their interactions with you.

 

  1. USE OF INFORMATION

    1. Except in accordance with practises stated hereunder We will not share the information without your consent.

 

  1. Some of the information collected by us under Clause 2 for the improving the Thara Cart Services or Thara Cart Platform and to provide you with various features of Thara Cart Services or Thara Cart Platform including but not limited

    1. To Process your queries and their contents, and any other information, products or services that you request from us;

    2. To obtain behavioural pattern of the users for enhancing the performance of Thara Cart Services or Thara Cart Platform

    3. To provide maintenance or support services for users of Thara Cart Services or Thara Cart Platform;

    4. To undertake training and quality assurance;

    5. To fulfill any other purpose for which you provide it;

    6. To carry out our obligations and enforce our rights, including for billing and collection;

    7. To verify your identity with banking services;

    8. To notify users when updates are available, and of changes to any products or services we offer or provide through the registration information;

    9. to allow you to participate in interactive features or offers on our Thara Cart Services or Thara Cart Platform.

    10. To Enabling the services availed by you including third party services

    11. To use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.

  2. That said, we will disclose the information, if it is mandated by any statutory or legal/regulatory entity and we may disclose aggregated information about you without restriction.

  3. To ensure the activities under Clause 4.1, we will be disclosing it to the following entities

    1. our subsidiaries and affiliates;

    2. contractors, service providers and other third parties we use to support our business and who are contractually bound to keep your personal information confidential and only use it for purposes for which we disclose it to them;

    3. to a buyer or other successor to all or substantially all of our assets, or to the assets of any division related hereto, through merger, divestiture, restructuring, reorganization, dissolution or other sale or transfer;

    4. to comply with any court order, law or legal process, including to respond to any government or regulatory request;

    5. to enforce our rights; or

    6. if we believe disclosure is necessary or appropriate to protect our rights, property, or safety, or those of others.

  4. Unless mandated by law, upon termination of your account with us, we will purge all information with respect your account and collected under Clause 2

  1. PRIVACY RIGHTS

 

  1. You may review, change, or terminate your account at any time.

 

  1. : If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us 

 

  1. However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

 

  1. Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, replying 'STOP' or 'UNSUBSCRIBE' to the SMS messages that we send, or by contacting us using the details provided in the section '. However, we may still communicate with you — for example, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

  2. If you would at any time like to review or change the information in your account or terminate your account, you can: Log in to your account settings and update your user account.

  3. Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

  4. If you have questions or comments about your privacy rights, you may email us at support@tharacart.com.

  1. CONTACT

You may contact us for any grievance, doubts or concern with regard to this Policy at If you have questions or comments about this notice, you may email us at support@tharacart.com or contact us by post at:

 

THARA CART INDIA PRIVATE LIMITED,
 HNO-8,G2-523/16, GROUND FLOOR, RAINBOW ARCADE GOLCONDA TOLI CHOWKI, HYDERABAD – 500008, TELANGANA
 
 THARA CART INDIA PRIVATE LIMITED (OPERATIONS)

1/152-26, ROYAL TRADE CENTRE, BYPASS ROAD - PERINTHALMANNA, MALAPPURAM, KERALA, INDIA, PIN:679322

 

  1. MODIFICATIONS

    1. This Policy will be reviewed and modified by us as and when required and is subject to change at any time.